2020 Customer satisfaction survey: pools, leisure centres, arts centres and community facilities

As part of Council's commitment to continual improvement in March we invited the community to provide feedback on Councils leisure and lifestyle facilities across the region.

The information that the community provides helps us gauge satisfaction, service quality and value for money. It offers strong, clear messages on what we’re doing well and where we can improve.

The last surveys were completed in 2018 and we’ve addressed much of the community feedback provided, including a range of capital upgrades, improved programs and services. This year we added a community facilities survey which collected feedback on a range of facilities including community halls, community centres, youth centres, senior centres, sporting complexes and tennis facilities.

Results from the survey are available in the documents section on this page.